TERMS AND CONDITIONS

Maison de Manousha

Legal Entity: ITQAN ALAMAL FZC

Commercial Registration No.: 4306397.01

Last Updated: 24/02/2026

Maison de Manousha (“the Store”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal data in accordance with the applicable data protection laws and regulations in the Kingdom of Saudi Arabia and the United Arab Emirates.

1. Scope of This Policy

This Privacy Policy describes how we collect, use, process, store, disclose, and protect personal data obtained through our website, mobile platforms, and related services.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification information (full name)

• Contact details (email address, phone number)

• Shipping and billing addresses

• Transaction and order history

• Payment details (processed securely through licensed third-party payment providers; we do not store full card details)

• Technical data (IP address, browser type, device information, cookies)

3. Legal Basis for Processing

 

Personal data is processed based on one or more of the following legal grounds:

• Performance of a contract (processing orders and delivering products)

• Compliance with legal and regulatory obligations

• Legitimate business interests

• Explicit consent of the data subject (where required)

4. Purpose of Processing

We process personal data for the following purposes:

• Order fulfillment and customer service

• Payment processing and fraud prevention

• Shipping and logistics coordination

• Compliance with tax, accounting, and regulatory obligations

• Marketing communications (subject to customer consent)

• Website performance analysis and improvement

5. Data Sharing and Disclosure

 

We do not sell, trade, or rent personal data.

Personal data may be shared with:

• Licensed payment service providers

• Shipping and logistics partners

• IT and hosting service providers

• Governmental or regulatory authorities when legally required

 

All third parties are contractually obligated to maintain confidentiality and comply with applicable data protection regulations.

6. International Data Transfers

Where necessary, personal data may be transferred outside the Kingdom of Saudi Arabia or the United Arab Emirates. Such transfers will be conducted in compliance with applicable data protection regulations and appropriate safeguards.

7. Data Retention

 

Personal data will be retained only for the period necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulatory obligations.

8. Data Security

 

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

9. Data Subject Rights

 

Subject to applicable laws, data subjects have the right to:

• Access their personal data

• Request correction of inaccurate data

• Request deletion of data (where legally permissible)

• Restrict or object to certain processing activities

• Withdraw consent at any time

 

Requests may be submitted through our official contact channels.

10. Updates to This Policy

 

We reserve the right to amend this Privacy Policy at any time to reflect legal, regulatory, or operational changes. The updated version will be published on our website with the revised effective date.

11. Contact Information

 

For privacy-related inquiries, please contact:

Email: [email protected]

Legal Entity Name: itqan alamal fzc

Commercial Registration No.: 4306397.01